Technology Adoption

Your people ultimately decide if the introduction of new technology succeeds or fails

Said another way: successful technology deployments and IT modernization efforts are about more than systems, applications or tools. These transformations succeed when people understand the vision for change, are prepared for the impacts and are working together enthusiastically. Understanding how people will respond to the technology change and then equipping them with the knowledge and tools to adapt and succeed moves your organization from Reluctance to Results™.

Wheelhouse Group ensures that our clients’ technology deployments are not only successful, but well communicated and managed. To do this, we draw on our technical expertise, our ability to ask the right questions and our understanding of each client’s challenges. Then we use our proven tools and methodologies to build strategic deployment programs that achieve both the intended benefits of the technology investment as well as the organization’s strategic goals.

Together with our clients, we create effective programs, deliver results, and set the foundation for our clients’ continued success.

Wheelhouse Group experts work as integrated members of IT project teams and focus on the “people side” of technology change. We identify the needs of all stakeholders – from executive leaders to end users, including the project team itself, to guide all impacted parties on a path to change. We use a proprietary maturity model framework, the Wheelhouse Waypointer™, to create a customized scale that documents the client’s current state, and measures progress and impact of the work throughout the engagement.

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What we offer

  • Stakeholder engagement
  • Program and portfolio management
  • Strategic communications
  • Targeted training, workshops, and tech session materials (FAQs, scripts, call prompts)
  • Strategic planning & road mapping
  • Performance measurement

Our subject matter experts

Michelle ConklinMichelle Conklin
Engagement Lead, Internal Revenue Service; Practice Lead, Technology Adoption

Angela GodmanAngela Godman
Practice Lead, Technology Adoption

Laura MeyerLaura Meyer
Practice Lead, Technology Adoption

Insights on Technology Adoption