Honest, empathic dialogue, targeted messaging, and early preparation: these are the elements of effective stakeholder engagement. If your organization doesn’t understand your stakeholders’ motivations and concerns and isn’t intentionally creating connections, you’ll struggle to harness the power that fully engaged stakeholders can offer. An ad-hoc approach can turn your stakeholders into just “people you communicate with,” rather than the driving force for change that they could be.
Our team of expert consultants delivers innovative, lasting stakeholder engagement and communications programs. We’re grounded in the belief that:
- Enthusiastic people working together create lasting, positive change.
- Stakeholder engagement and communications speeds delivery of new technology and processes and is essential to delivering complex programs that achieve the desired return on investment.
- Effective stakeholder engagement increases employee morale and productivity.
- Disengaged, unprepared stakeholders are the reason most transformations fail.
Wheelhouse Group ensures there is both near-term and long-term enthusiasm for the change initiatives on which we communicate. We work creatively to align people, actions, and results, driving both buy-in and adoption and building on decades of experience in successful stakeholder communications.
Where we’re making an impact…
Leading readiness activities for agency-wide technology deployments
When the Internal Revenue Service (IRS) needed a partner to drive internal adoption of technology initiatives such as DevOps and Office 365, they chose Wheelhouse Group to execute smart, integrated stakeholder communication efforts designed to reach all of their employee end users. Our team developed the strategy and today performs the technical execution, working closely with IRS leadership.
Modernizing an enterprise case system
The Department of Justice (DOJ) Executive Office for Immigration Review (EOIR) sought to implement a web-based case management system, phasing out paper-based processes. They knew stakeholder communications would be key to the success of the implementation. The Wheelhouse Group team currently works with the Office of Information Technology to design an integrated communications plan that ensures all stakeholders fully adopt and embrace the new online system.
What we offer
- Stakeholder analysis
- Communication/campaign strategy
- Message development
- Communications execution
- Event design & management