When the Internal Revenue Service launched its DevOps program, leaders soon realized they needed help overcoming internal resistance, following some early implementation challenges. They quickly engaged our team.
We focused our work on delivering effective stakeholder engagement and communications across the entire IT organization, engaging with leadership to increase buy-in and support at the top. Insights from the front-line staff about culture change and its role in IT modernization were captured and incorporated. Together, we helped increase DevOps buy-in and support by engaging multiple, important stakeholders.