Wheelhouse Group joins the Digital Services Coalition!
Wheelhouse Group is proud to announce that we are one of six companies accepted as a new member of the Digital Services Coalition (DSC).
How to be Inclusive of Employees with Mental Health Disabilities
We are proud of the work we do to support inclusion and accessibility in the workplace – both for our clients and for our own employees. To honor Mental Health Awareness Month, Wheelhouse Group’s Devin Boyle opens up about her own experience and shares three tips for creating an inclusive workplace for people with mental health disabilities.
Celebrating Global Accessibility Awareness Day with the GAAD Foundation
Digital access for people with disabilities is more important than ever. On May 20th, we celebrate Global Accessibility Awareness Day (GAAD) and the formation of the GAAD Foundation, whose mission is to disrupt the culture of technology and digital product development to include accessibility as a core requirement.
Story Jam Brings Stories of Change and Resilience to Public Servants
Did you miss our Story Jam? Our speakers shared inspirational Stories of Change, tales of resilience and innovation inspired by the tremendous challenges we’ve all navigated this past year. Click on the buttom below to watch the full event or read about the key takeaways from each of our speakers.
When the Consultant Becomes the Client: Turning Our Customer Engagement Focus Inward to Improve CX
At Wheelhouse Group, we help our clients define and deliver their ideal customer experience (CX) every day. Chris Frothingham, Wheelhouse Group Partner, shares what happens when we apply those lessons to ourselves.
Building a Clean Energy Workforce with Inclusive Apprenticeships
The recently launched Partnership on Inclusive Apprenticeship designs programs to give people with disabilities the opportunity to succeed in growing industries, like clean energy. Our Inclusion and Accessibility Practice Lead, Josh Christianson, explains the importance of inclusive apprenticeships in building a clean energy workforce.
2020 FEVS: An Outlier or the New Normal?
With the release of the 2020 Federal Employee Viewpoint Survey (FEVS) data, agencies are asking what we can learn from a year that was unlike any other. Robin Camarote, Wheelhouse Group Engagement Lead, helps answer two important questions about the 2020 FEVS results: not only “what can we do with this data?” but “what should we do with it?”
When work feels like a funeral: How to support your colleagues in a time of grieving
Workplaces all over the world find themselves in mourning due to the pandemic – organizations with an older workforce perhaps are suffering the most. Sonia Checchia, Wheelhouse Group Senior Consultant and Stakeholder Engagement & Communications Practice Lead, inspires leaders with an employee-centered approach to support a work community through the sadness and grief caused by COVID-19.
How one IRS executive harnesses the power of meditation to meet the mission
Our top clients are facing unprecedented leadership challenges, and they’re responding in creative and highly effective ways. As part of a series Wheelhouse Group is producing, colleague Lee Frothingham sat down with Anne Shepherd, Associate CIO at IRS, to learn how she’s using mindfulness to meet the mission.
The disciplined art of sustaining your virtual business
The challenge for every leader, in a pandemic or not, is to make sure the business remains healthy. A big part of that means ensuring employees are happy. Wheelhouse Group President Beth McDonald describes ways to engage, delight and create personal connections with a remote workforce.
Seven ways to celebrate the holidays at work: pandemic edition
2020 office holiday celebrations will look a bit different. But different can be good, right? Forget the potluck and roll with our current reality. These ideas will help cook up an entertaining event that encourages employee engagement and might also help create new traditions.
Increasing Engagement in the Federal Employee Viewpoint Survey
The Federal Employee Viewpoint Survey (FEVS) launches this week. Feedback from the survey can help you measure progress and plan for future success of your team. But, it’s not always easy to get your people to complete FEVs. That’s why employee engagement is so important.
Apprenticeship: Building a Future that Works
There are a lot of unknowns in the job market today with the rapidly changing COVID landscape. One piece of bright news is the promise of apprenticeships in helping to get more people with disabilities into good jobs.
Managing performance in the age of telework
Q&A with Wheelhouse resident Emerging Tech expert
Equal Entry just conducted a great Q&A session with Wheelhouse resident Emerging Tech expert, Bill Curtis-Davidson. Learn about what sparked his passion for accessibility, how he championed XR platforms and products, and why he thinks inclusive design is so important.
Building resilience in your teams
Challenging times are an opportunity to build more meaningful relationships and a greater sense of team loyalty. This approach to leadership requires compassion and vulnerability. Wheelhouse consultants Loretta Rogers Cooper and Jennifer Proctor share a few ways you can reset your style to lead with deeper compassion.
Today’s recipe: how to slow cook your strategy
How to surf the waves of challenge with resilience
Even before COVID-19, leaders were looking for ways to build greater resilience in themselves and in their teams. If it was important before the pandemic, it is critical now.
Celebrating inclusion! Accessibility tips for leaders
Concisely communicating insights is a frequently overlooked skill – and it is now more important than ever
Clear writing skills are how you ensure your data gets noticed. The more succinct you are, the more effective you can be in providing information that leads to the best decision-making outcomes.
What we learned from adopting Microsoft Teams
Collaborating has never been more important than it is in today’s COVID-19 world. A few Wheelhouse tech gurus share how our company successfully took the leap and adopted Microsoft Teams for our virtual environment.
Engaging your people
Jennifer Proctor, Senior Communications Consultant, shares how skip-level meetings can help you build strong relationships with your team
Leading in uncertainty; using language to solve complex problems
Leaders must challenge not only their habitual ways of leading but even the way they think about leadership. The focus changes from effective strategies and organizational management to deep relationship building and the re-development of cultures.
Getting beyond team dynamics: building highly effective teams
At Wheelhouse Group we are passionate about teamwork– and one of the things we love the most is when we get to help our clients build highly effective teams. Here’s how we do it!
Feeding frenzy – learning how to love feedback!
Many of us will go out of our way to avoid giving and receiving direct feedback – our very own Loretta Cooper is sharing helpful hacks to make being on either side of the feedback conversation more productive.
Putting people first as we shift to a new way of doing business
Laurie Axelrod, CEO of Wheelhouse Group, shares insight on how you can best support your people, focusing on what they need to feel safe and supported in the workplace of the future.
Whether internal or external, customer engagement is all about relationships and trust
Virtually serving your internal customers in confident, transparent, and caring ways is just as important as delivering for your external customers. Lee Frothingham shares some useful insight to ensure employee experience isn’t forgotten as we are all learning to adjust to living in a virtual world.
Creating accessible digital communication
Always start a project with accessibility in mind! Whether you’re writing a document, creating a graphic or developing a presentation, it’s much easier to begin with that mindset than it is to retrofit. Here are some fantastic tips and resources to get you started!
Want to learn about DevOps in government?
Wheelhouse Group is thrilled to announce a recent collaboration with the American Council for Technology-Industry Advisory Council (ACT-IAC) to co-author and release the “DevOps Primer.” It provides recommendations from government and industry leaders to identify and explore the culture, practice, and tools to advance DevOps.
Power through vulnerability: the new chapter in leadership
What do leading with vulnerability and IT transformational efforts like DevOps have in common? Learn more about how these methods can help your team accomplish its goals.
Virtual, augmented, and mixed realities: how XR will shape how you work
We’ve all seen examples of virtual or augmented reality, or at least can conjure some images of what it entails…but let’s consider the potential workplace applications for the tech driving these experiences.
Plan a year’s worth of employee engagement activities in an hour
We know that employee engagement is important, yet it still falls through the cracks in our workdays. Twelve no – or low-cost ideas to help you get started. Download our planning tool to kick things off.
DevOps is marketing
DevOps is about more than process improvement and new tools — it’s really about marketing. By shifting your mindset, you can help convince others of its benefits and help to spread those benefits to everyone.
Managing change when your project has no end
Most change management is about planning for a big event, a big “bang.” That bang might be an office move, merging with another division, a new system cut over, or many other things. But, how do you manage change when it’s ongoing? That’s the challenge of DevOps.
You’re not uniquely dysfunctional. Neither is your DevOps team
IT professionals sometimes fall back on the belief that they’re uniquely dysfunctional as an excuse not to act. Under the influence of this attitude, your team clearly won’t be able to accomplish anything great.
How to make the most of your FEVS data
It’s critical that managers selectively focus on key questions in the Federal Employee Viewpoint Survey.