DevOps Culture Building

DevOps is a culture change, not just a technology change

DevOps iconAt its core, DevOps is an organizational philosophy that promotes collaboration on a continuous basis between the business function, the development (Dev) teams and IT operations (Ops). Done well, a DevOps culture breaks down silos between these organizations and allows them to deliver high-quality solutions faster.

Sounds incredibly promising, right? It is. But moving to a DevOps culture requires a shift across the entire IT organization. People must be supported and encouraged as they move away from familiar and ingrained (and sometimes siloed) ways of doing things in order to deliver on the promise of DevOps. And effectively engaging a variety of stakeholders throughout the process is essential.

Wheelhouse Group understands the theory and practice around DevOps and the technology used to support it. We are experienced in the organizational components that are necessary to build a DevOps culture, from executive buy-in and communication, to skills training to metric development. We help IT leaders work within their organizations to overcome institutional resistance, manage coordination with other teams and navigate shifting governance structures.

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Our subject matter experts

Kendra HartmannKendra Hartmann
Practice Lead, DevOps Mindset
Kendra’s bio

Where we’re making an impact…

Moving from agile to rapid deployment using DevOps

When the Internal Revenue Service (IRS) launched its DevOps program, leaders soon realized they needed help overcoming internal resistance, following some early implementation challenges. They quickly engaged Wheelhouse Group to help. We focused our work on delivering effective stakeholder engagement and communications across the entire IT organization, engaging with leadership to increase buy-in and support at the top. Insights from the front-line staff about culture change and its role in IT modernization were captured and incorporated. Together, we helped the IRS increase DevOps buy-in and support by engaging multiple, important stakeholders.

ACT-IAC emerging technology and DevOps industry partner

Wheelhouse Group has a vibrant partnership with The American Council for Technology (ACT) and Industry Advisory Council (IAC), known as ACT-IAC, to drive DevOps understanding and education among its members. We co-chaired the DevOps Working Group and were primary authors on the DevOps Primer. Together, we convened a diverse group of government and industry participants, drafted original content, and documented where agencies are on their DevOps journeys through a series of case studies. Our work supports DevOps adoption across government.

What we offer

  • Change readiness
  • Agile communications and tailored message development
  • Targeted training, workshops, and tech session materials (FAQs, scripts, call prompts)
  • Rapid process improvement
  • Event planning and facilitation
  • Strategic planning and road mapping
  • Performance measurement
  • Workforce skill gap analysis

Insights on DevOps Culture Building