Case Study Moving the Needle on DevOps Culture Change at the Internal Revenue Service Taxpayer needs and growing demand on infrastructure required changing the way the IRS developed and…adminOctober 12, 2021
Case Study Building a Resilient Cybersecurity Culture at the Bureau of the Fiscal Service The U.S. Treasury Department’s Bureau of the Fiscal Service supports citizens, businesses and government clients,…adminMarch 1, 2021
Case Study Preparing 85,000 Internal Revenue Service Employees for a Cloud Upgrade When IT planned to deploy the latest cloud-based Office 365 ProPlus suite of applications to…adminFebruary 1, 2021
Case Study Preparing 85,000 End Users for Technology Deployments As the face of IT to more than 85,000 Internal Revenue Service employees and contractors,…adminFebruary 1, 2021
Case Study Improving CX to Better Support the US Mint’s Business Increasing customer demand – both in scale and complexity – led the IT organization to…adminJanuary 26, 2021
Case Study Educating End Users on IT Self-Help Automation at the Internal Revenue Service When the Internal Revenue Service sought to use AI to provide all 85,000 employees with…adminJanuary 19, 2021
Case Study Driving DevOps Adoption Across Government Wheelhouse Group has a vibrant partnership with The American Council for Technology (ACT) and Industry…adminDecember 19, 2020
Case Study Designing CX to Increase Employment Pathways through the FutureWorks Initiative People with disabilities have an unemployment rate that is historically more than double the national…adminDecember 19, 2020
Case Study Overcoming Resistance to DevOps Adoption at the Internal Revenue Service When the Internal Revenue Service launched its DevOps program, leaders soon realized they needed help…adminNovember 19, 2020
Case Study Building A National Coalition To Promote AI Fairness at Department of Labor The Department of Labor recognizes that many employers are now using AI and other emerging…adminOctober 19, 2020